Denial Research Group

What differentiates DRG from the rest is our proprietary tech-enabled identification, automation, and prioritization tools. Combined with our clinical and revenue cycle experts, we aim to be the business partner that transforms our clients from Denial MANAGEMENT to Denial PREVENTION.

 

Meet the Team:

 

Brian McGraw: Managing Principal

    • Denial and appeal strategy
    • Revenue risk management
    • Payer compliance and audit management
    • RCM technology innovation

Reggie Allen: Principal

    • UR and CM operations
    • Clinical throughput
    • EMR integrity
    • Strategy

Kendall Smith, MD:

    • Physician Advisor mentorship
    • Documentation
    • Audit, denial, and appeal management
    • Insurance rights
Reggie Allen | Chief of Clinical/Business Operations
Reggie is a results-driven leader who emphasizes operational transformation by integrating clinical and financial care aspects. He has designed and implemented an enterprise-wide Clinical Appeals Unit and CDI program.
Kendall Smith, MD | Chief Medical Advisor
Kendall Smith | Chief Medical Officer & Chief Physician Advisor
Kendall has been deeply involved in denial and appeals management throughout his career. He has designed and implemented a number of CDI programs, including those at the Cleveland Clinic in Florida and the MedStar Washington Hospital Center.
Brian McGraw | Founder & Chief Executive Officer
Brian is the Founder & Chief Product Officer of PayerWatch and a nationally recognized expert in denial management and revenue risk. He has designed next-generation appeal technology and revenue recovery strategies used by over 600 hospitals nationwide.

The Denial Research Group focuses on key areas for transformation compared to leading processes of the front-end, middle, and back-end issues:

  • Assessments (CURRENT STATE/FUTURE STATE)
  • Process Transformation (APPEALS)
  • Clinical Transformation (PREVENTION)
  • Community/Mentorship
  • Reimbursement “Sprints”/ “Quick wins”

Trusted Partners

PayerWatch has increased revenue for over 600 hospitals.

PayerWatch Partner: Mercy Health System
PayerWatch Partner: Christus Health
PayerWatch Partner: Valley Health System
PayerWatch Partner: Adventist Health System
PayerWatch Partner: Dignity Health

PayerWatch's industry-leading Veracity software and AppealMasters’ infrastructure is HITRUST CSF Certified.